Banking restrictions in Russia

Please be informed that all the international bank transactions addressed to Russia have been restricted due to the current circumstances. Consequently, our hotel suppliers are not able to transfer money to Russia; therefore, unfortunately, all hotel reservations made in Russia through Onyxum packages had to be cancelled. Since the current situation will not allow us to provide accommodation to our potential package owners in Russia, we were also forced to temporarily stop the sales of Onyxum hotel packages in Russia until further notice. 

If you have a hotel voucher for a reservation in Russia in the upcoming days, we will contact you by ticket or email to confirm your cancellation. In this case, the booking amount will be credited back to your account, and you will be able to use it in future. 

If you live in Russia, please note that you can still book your hotel accommodation with your valid Onyxum hotel package in other countries included in it. This restriction applies to Russia only due to the banking restrictions, which are out of Onyxum’s control.

Please accept our sincere apologies for any inconveniences; we hope this situation ends soon and wish you all the best.

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