Individual Booking

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In order to book your hotel accommodation; please send an E-mail to [email protected] at least 3 to 4 weeks prior to the traveling date (using your registered E-mail address), containing:


Onyxum Username

Package Type (name)

Number of Nights

Number of Guests (adult)

Dates of Check in and Check out

Nationality of Guests

City of Destination

Number of Children (If applicable)

Ages of the Children (If applicable)

Number of Rooms (If applicable)

A copy of the guests’ passport/ID card.


After 1 to 3 business days, you will receive an E-mail suggesting the available hotels and rooms for that period of time and location. At the next step, you shall choose one of the options by replying the E-mail. Shortly after receiving the confirmation from hotels, Onyxum will send you the voucher (The time period to send the voucher will be varied depending on the chosen hotel).